Cleaning of Tenterden Town Council's Public Toilets
Tenterden Town Council is inviting tenders for the cleaning of the public toilets located in Tenterden and St. Michaels (three toilet blocks in total). The contract is to commence on 1st November 2024 for a three-year period, reviewed on an annual basis. Please note that the current Cleaning Contractor will not be tendering for the Contract.
Please follow this link for the Cleaning Specification.
Tender valued at £27,500 per annuum.
The following timetable will be adopted for this tender process:
Friday, 2nd August – invitation for tenders advertised
Friday, 16th August – contractor’s deadline to submit any queries to the Town Council regarding the contract. Queries will not be answered until after this deadline. Answers to these questions are provided below.
Friday, 23rd August – deadline for the Town Council to respond to queries.
Monday, 2nd September – 4pm deadline for the tender submissions (both physical and email copies).
Monday, 14th October (evening) - Town Council to select contractor under closed session.
For any queries regarding the Cleaning Contract, please email townhall@tenterdentowncouncil.gov.uk and your queries will be answered after the 16th August deadline. This deadline has been put in place to ensure that all questions and queries are dealt with at the same time and all interested contractors receive the same collated responses to ensure transparency and fairness.
The Town Council will be looking for companies to show us what they can offer, for example:
- annual charge for cleaning
- no. of hours cleaning per day/week
- cost for callouts including reactive time
- cost for opening and closing toilets
- evidence of previous experience or currently held contracts for the cleaning of public toilets.
For the submission of tenders, please send one complete pack marked in the top left corner ‘Cleaning Tender’ to:
Mrs. C. Gilbert, Tenterden Town Council, Milroy House, 3 Sayers Lane, Tenterden, Kent, TN30 6BW
In addition to the postal copy, please also send through a digital version to: townhall@tenterdentowncouncil.gov.uk
Answers to questions submitted by the 16th August deadline
Question
|
Answer
|
1
|
Pricing schedule
|
See Pricing Information for details of what is currently paid for the services, available here.
|
2
|
Floor plans & pictures
|
Floor plans are only available for the larger sets of toilets. Click here for Station Road and here for Tenterden Recreation Ground Road.
Photos are available here.
|
3
|
Is there any TUPE information available?
|
Hours worked per week – 7
Pay rate – 11.44 per hour
Holiday entitlement – 40 hours per annum, and taken 16 (rounded up from 15.75), so 24 hours remaining, or 3 and a ½ weeks.
Pension – NEST pension, with employer contribution of 3%, and member contribution of 5%, less tax relief.
|
4
|
Keyholding is the responsibility of contractors. Does the current cleaning operatives hold keys?
|
Yes.
|
5
|
Clarify the requirement of per day cleaning services.
How many cleaning hours per day are required?
Kindly provide the data for all sites.
|
2.5 hours per day.
1 hour each at Station Road and Recreation Ground, and ½ hour at St Michael’s and 1 hour per day to lock up.
|
6
|
Is there any requirement for sanitary waste disposal? Kindly provide frequency. Is there any requirement for female hygiene bins?
|
Contracts are in place with an external provider for emptying the sanitary and nappy bins on a regular basis.
|
7
|
Clarify the no. of toilets on each site.
(Station Road, Tenterden, Recreation Ground Road, Tenterden, and Ashford Road, St. Michaels, Tenterden.)
|
See floor plans provided (above).
Note, that for Station Road in amendment to the floor plans provided, there are 6 cubicles in total. Comprising 5 small cubicles with toilets in and the 6th one is a larger cubicle, which is a nappy changing facility.
St Michaels toilets - two separate vandal proof cubicles plus one disabled toilet.
|
8
|
Is the contractor responsible for providing toilet rolls , hand wash etc
|
See Cleaning Specification Point 3d
|
For noting
- Over the next three years, it is possible that refurbishment works might take place at both the Tenterden Recreation Ground and Station Road Toilets. No dates have been set as yet, however, during the period of refurbishment temporary toilets may be on site which would still require cleaning. The selected contractor would be kept informed of any developments at the earliest opportunity once these are known to the Town Council.
- There may be the opportunity to cover cleaning of another Town Council venue which would be approximately two hours per week. This will be confirmed under a separate arrangement with the successful contractor should it be required.
Tenterden Town Hall Refurbishment & Rear Extension Works - Invitation to Tender
Tenterden Town Council invited tenders for the contract to undertake refurbishment works and new extension to Tenterden Town Hall.
The closing date for tenders was the 21st June 2024. Submissions are currently being reviewed and will be presented to council for consideration in due course.